Content Row

 

Tech Hotline 805-538-1013

 

Tech Help Desk Email

 

M-F: 7:30am - 9:00am, 2:30pm - 4:00pm

Please call the Tech Hotline if you can not make these hours.

 

 

Emailing the Tech Help Desk

When emailing our help desk please include a description of the issue, your student's name, school they attend, a phone number we can contact you at and a good time to return your call.  If you would rather, we can email you also.

 

Programs Support

 

General support help, FAQs, and tutorials for students and families.

Tech Laptop

Our student information system,
where you can access student grades, classes,
and more.

 

Aeries SIS Logo

Students should access ALL programs through their ClassLink portal to keep them connected to their teacher and class.

Classlink Logo

Technology Support for Families (doc)

Aeries FAQ and Tutorials

For additional Aeries support, please contact your school site's data tech.

ClassLink Login Page  |  ClassLink FAQ

For additional ClassLink or program support, please contact the technology member in charge of programs.

 

 

Technology Help Window

If you have issues with your Chromebook or other district technology devices, visit our computer technicians at the tech window for help.  You can also call or email the tech hotline to get in touch with the tech help window.

 

What kind of issues should I bring to the Tech Window?

Broken keys

Trackpad not working

Camera not working

Wifi Connectivity issues

Broken or cracked screens

A Note on Program Issues

Please contact your teacher or your student's teacher for issues with ClassLink and other student programs.  They will contact the correct person for program support within the district for you.

Map Directions to the Technology Building

 

 

Directions from the District Office (DO) to the Tech Building 

5601 West Mall to 6500 Atascadero Avenue

 

From the District Office parking lot, turn left onto West Mall.

Travel 2 blocks to El Camino Real.

Turn right onto El Camino Real and go to next light, Traffic Way.

Turn left onto Traffic Way. Travel under the highway and bear left at the “T”.

Continue straight until you reach the stop sign at Atascadero Mall. Turn Right.

Go to the next stop sign. Pull into the parking lot for Ace Academy, it is the third entrance on the right.

The Chromebook window is along the parking lot side of the building. Use the bell provided for assistance.

 



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